INFO 266
FAQs: Records of Advice (ROAs)
This is Information Sheet 266 (INFO 266). It answers frequently asked questions (FAQs) about the obligations that apply to a providing entity when providing personal advice to retail clients.
In plain English
INFO 266 explains common questions about keeping records of advice when giving financial advice to retail clients.
INFO 266 addresses frequently asked questions about Records of Advice (ROAs). It applies to entities providing personal advice to retail clients. It clarifies obligations around content, retention, and providing ROAs. ASIC published this guidance to help businesses meet their obligations. It is not a legal requirement, but provides guidance.
Why it matters
Financial advice businesses need to understand ROA requirements. This guidance helps ensure compliance and protects consumers. It supports good governance and reduces the risk of complaints.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/regulatory-resources/financial-services/giving-financial-product-advice/faqs-records-of-advice-roas/. Rules Mate indexes + summarises; always verify against the regulator's live publication.