RG 273
Mortgage brokers: Best interests duty
Best interests duty + conflicts management for mortgage brokers (s 158LA NCCP).
In plain English
RG 273 explains the best interests duty and how mortgage brokers must manage conflicts of interest.
RG 273 applies to mortgage brokers who hold an Australian Credit Licence (ACL). It explains their obligations under section 158LA of the National Consumer Credit Protection Act 2009. Brokers must act in the best interests of their clients. They must also manage conflicts of interest appropriately. This guide was last updated in December 2023.
Why it matters
Mortgage brokers need to understand and follow RG 273. Failing to do so could lead to concerns about how you advise clients and manage your business’s reputation.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-273-mortgage-brokers-best-interests-duty/. Rules Mate indexes + summarises; always verify against the regulator's live publication.