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JustAnswer to pay $10m in penalties for misleading pricing representations and misleading affiliation claims

civil penalty8 July 2026Penalty $10.00M

Respondent

JustAnswer LLC

Facts

The Federal Court has ordered JustAnswer LLC to pay penalties of $10 million for making misleading representations to consumers about the cost of its online question and answer service, and making misleading claims that it was approved or affiliated with the Fair Work Ombudsman when this was not the case, in proceedings brought by the ACCC.

Outcome

ACCC civil penalty of $10,000,000 — JustAnswer LLC (2026-07-08). See the ACCC source for the full terms.

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Read the source

https://www.accc.gov.au/media-release/justanswer-to-pay-10m-in-penalties-for-misleading-pricing-representations-and-misleading-affiliation-claims

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