ACMA enforcement — Commonwealth Bank (Spam Act)
court enforceable undertaking21 Sept 2023Penalty $3.50M
Respondent
Commonwealth Bank of Australia
Facts
CBA sent more than 65 million emails over a 4-year period containing inadequate or non-functional unsubscribe facilities.
Outcome
$3.55 million infringement notice plus 3-year court-enforceable undertaking with independent review.
Read the source
https://acma.gov.au/news/commbank-pay-355-millionRules Mate links to the regulator's own publication. We do not republish full decision text. Always verify the latest status against the source before acting.