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ACMA scam call enforcement against telcos

infringement14 Feb 2025

In plain English

The ACMA issued infringement notices to telcos for failing to stop scam calls, protecting consumers from fraudulent activity.

The Australian Communications and Media Authority, ACMA, issued infringement notices to telecommunications companies. This action addresses their failure to prevent scam calls reaching consumers. The ACMA’s enforcement aims to protect consumers from scams. The ACMA has not named the respondents.

Why it matters

Businesses using telecommunications services must ensure they are not facilitating scams. Compliance officers should review processes to prevent illegal activity on their networks. Consumer protection is a key regulatory focus.

consumer-protection

AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.

Facts

ACMA issued infringement notices to multiple smaller carriers for failure to implement scam call traceback rules.

Outcome

Infringement notices + remediation undertakings.

Read the source

https://acma.gov.au/news

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