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Australian Privacy Commissioner orders American Express Australia Limited to compensate complainant following interference in privacy

determination15 June 2026

Respondent

American Express Australia Limited

Facts

Australian Privacy Commissioner orders American Express Australia Limited to compensate complainant following interference in privacy

Outcome

OAIC privacy determination — American Express Australia Limited interfered with a complainant's privacy by failing to take reasonable steps to protect their personal information from unauthorised access (APP 11.1); it must pay the complainant specified amounts, apologise in writing, and implement employee access controls and logging (summary report published 2026-06-15). See the OAIC source for the full terms.

Read the source

https://www.oaic.gov.au/news/media-centre/australian-privacy-commissioner-orders-american-express-australia-limited-to-compensate-complainant-following-interference-in-privacy

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