INFO 105
FAQs: Dealing with consumers and credit
This is Information Sheet (INFO 105). It covers frequently asked questions on consumers and credit under the National Consumer Credit Protection Act 2009 (National Credit Act).
In plain English
INFO 105 answers common questions about dealing with consumers when providing credit, as required by the National Credit Act.
This guidance, INFO 105, from ASIC addresses frequently asked questions about consumer credit. It applies to businesses and individuals providing credit under the National Consumer Credit Protection Act 2009. It clarifies obligations related to consumer interactions and credit provision. The guidance is regularly reviewed and updated by ASIC.
Why it matters
If your business offers credit, understand INFO 105. It helps ensure you’re meeting your legal obligations when dealing with consumers, reducing potential compliance issues.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/regulatory-resources/credit/credit-notices-and-offences/faqs-dealing-with-consumers-and-credit/. Rules Mate indexes + summarises; always verify against the regulator's live publication.