INFO 218
Disputes about life insurance
This is Information Sheet 218 (INFO 218). It explains what you should do if you have a complaint about your life insurance policy.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/about-asic/contact-us/reporting-misconduct-to-asic/disputes-about-life-insurance/. Rules Mate indexes + summarises; always verify against the regulator's live publication.