INFO 282
Unsolicited contact leading to financial advice
This is Information Sheet 282 (INFO 282). It is for unlicensed entities that engage with consumers, leading to financial advice.
In plain English
INFO 282 explains rules for businesses contacting consumers, potentially leading to financial advice.
INFO 282 applies to entities not holding an Australian Financial Services (AFS) licence. It covers unsolicited contact that results in financial advice. Businesses must ensure consumers understand they are not receiving advice from a licensed entity. They must also avoid misleading or deceptive conduct. This information sheet does not state a commencement or revision date.
Why it matters
If your business contacts consumers about financial products, even without a licence, you must be clear about your role. Failing to do so could harm consumer trust and create compliance issues.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/regulatory-resources/financial-services/giving-financial-product-advice/unsolicited-contact-leading-to-financial-advice/. Rules Mate indexes + summarises; always verify against the regulator's live publication.