INFO 37
Late fees
This is Information Sheet 37 (INFO 37). Most documents need to be lodged with us within a certain timeframe.
In plain English
INFO 37 explains how to charge late fees for services. It clarifies requirements for transparency and fairness.
INFO 37, from ASIC, explains late fee charging. It applies to businesses providing services. Businesses must be clear about fees. They must also be fair and reasonable. This information sheet was last updated in December 2023.
Why it matters
Ensure your late fee practices are transparent and fair. This avoids potential disputes with customers. It also reduces the risk of regulatory action.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/for-business/payments-fees-and-invoices/late-fees/. Rules Mate indexes + summarises; always verify against the regulator's live publication.