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RG 221

Facilitating digital financial services disclosures

Issued 29 March 2016. This is a guide for financial services providers that use (or plan to use) technology, including email and the internet, to deliver financial product and financial services disclosures to clients.

In plain English

This guide explains how financial services providers can use digital tools, like email, to share important disclosures with clients.

RG 221 applies to Australian financial services providers using technology for disclosures. It clarifies requirements for digital disclosures, ensuring clients receive information clearly and can retain it. The guide was issued on 29 March 2016 and remains current.

Why it matters

If your business delivers financial services online, this guide helps you meet your disclosure obligations. It ensures clients understand the information you provide, reducing potential compliance issues.

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AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.

Issuing regulator

ASIC

Topics


Source: https://www.asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-221-facilitating-digital-financial-services-disclosures/. Rules Mate indexes + summarises; always verify against the regulator's live publication.