RG 256
Client review and remediation conducted by advice licensees
Issued 15 September 2016. This guide sets out our guidance on review and remediation conducted by Australian financial services (AFS) licensees who provide personal advice to retail clients (advice licensees).
In plain English
This guide explains how AFS licensees should review client advice and fix any problems found.
RG 256 applies to Australian financial services (AFS) licensees providing personal advice to retail clients. It outlines guidance on client reviews and remediation. Licensees must identify, assess, and fix issues. They must also report these issues to ASIC. The guide was issued on 15 September 2016.
Why it matters
If you're an AFS licensee, this guide helps you ensure client advice is appropriate. It reduces the risk of financial harm and improves customer outcomes. It’s important for maintaining trust and meeting regulatory obligations.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ASIC →Topics
Source: https://www.asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-256-client-review-and-remediation-conducted-by-advice-licensees/. Rules Mate indexes + summarises; always verify against the regulator's live publication.