Cafés & restaurants compliance in Queensland

Hold valid liquor licence (state liquor licensing)

Liquor sale / supply requires state-issued licence; multiple categories.

RSA + RCG mandatory training (liquor + gaming)

Staff serving alcohol or in gaming venues need RSA / RCG certificates.

Avoid unfair contract terms in standard form consumer & small business contracts

From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).

Appoint a certified Food Safety Supervisor (FSS)

Food businesses serving ready-to-eat food must have a trained FSS reasonably available.

Comply with Plain English Allergen Labelling (PEAL)

From 25 February 2026, allergen labelling must use plain English and a standardised format.

Implement Food Safety Management Tool (Standard 3.2.2A)

Category 1 food businesses must use a Food Safety Management Tool to verify critical controls.

Honour consumer guarantees under the Australian Consumer Law

Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.

Implement Food Safety Program where prescribed (Standard 3.2.1)

High-risk food businesses must implement a documented Food Safety Program audited by a recognised food safety auditor.