Professional services (general) compliance in New South Wales
Federal + NSW-specific compliance obligations for professional services (general) businesses operating in New South Wales.
6
Total obligations
0
NSW-specific
20
NSW regulators
Federal obligations also applicable
Adopt Essential Eight Maturity Level 2 (federal subcontractors)
Federal government contractors handling OFFICIAL: Sensitive must meet Right Fit For Risk (RFFR) including E8 ML2.
Avoid unfair contract terms in standard form consumer & small business contracts
From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).
Honour consumer guarantees under the Australian Consumer Law
Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.
Comply with the Spam Act 2003 (consent, identify, unsubscribe)
All commercial electronic messages must have consent, identify the sender, and offer a working unsubscribe.
Wash outbound marketing lists against the Do Not Call Register
Lists must be washed within 30 days of the call/SMS unless valid consent.
Publish a Privacy Policy compliant with APP 1
Every APP entity needs a clearly-expressed Privacy Policy covering APP 1.4 requirements.
Need the federal-only picture?
See national professional services (general) compliance for the full federal picture.