Compliance for Professional services (general)
Consulting, marketing, design, and other professional services not otherwise captured.
Published obligations that apply to professional services (general) (6)
- criticalCWLTHAdopt Essential Eight Maturity Level 2 (federal subcontractors)
Federal government contractors handling OFFICIAL: Sensitive must meet Right Fit For Risk (RFFR) including E8 ML2.
- highCWLTHHonour consumer guarantees under the Australian Consumer Law
Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.
- highCWLTHWash outbound marketing lists against the Do Not Call Register
Lists must be washed within 30 days of the call/SMS unless valid consent.
- highCWLTHAvoid unfair contract terms in standard form consumer & small business contracts
From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).
- highCWLTHPublish a Privacy Policy that meets APP 1
Every APP entity needs a clearly-expressed Privacy Policy covering APP 1.4 requirements.
- highCWLTHComply with the Spam Act 2003 (consent, identify, unsubscribe)
All commercial electronic messages must have consent, identify the sender, and offer a working unsubscribe.