Consumer Affairs Vic

Consumer Affairs Victoria

Victorian consumer protection, business licensing, tenancy, and incorporated associations regulator.

6

Obligations enforced

1

Enforcement actions tracked

4

Scope topics

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Obligations enforced by Consumer Affairs Vic (6)

criticalCWLTH
Conduct conveyancing via PEXA (e-conveyancing) where mandated
Most state property transactions must be lodged electronically via PEXA or sympli.
criticalCWLTH
Trust account audit + ASIC / state regulator submission
Holders of client trust accounts (real estate, legal, conveyancing) must lodge annual audited accounts.
criticalCWLTH
Hold a current real estate agent licence (state-specific)
Selling agents must hold a current licence issued by their state fair trading regulator.
highVIC
Comply with Residential Tenancies Act 1997 (VIC)
VIC RTA 1997 (significantly amended 2021) — minimum standards, pets, no-fault terminations reformed.
highVIC
Fundraiser registration in Victoria
Fundraising in Victoria requires registration with Consumer Affairs Victoria under the Fundraising Appeals Act 1998, unless exempt. Who must register and how.
highVIC
Underquoting prohibition (Vic Estate Agents Act 1980)
Vic real estate agents must not underquote a property sale price.

Recent Consumer Affairs Vic enforcement

criminal conviction2024
CAV real estate underquoting prosecutions 2024
Multiple Vic real estate agencies prosecuted for underquoting offences; convictions + fines.

Scope topics

consumer-protectiontenancyincorporated-associationsestate-agents

Source: regulator's own website. Rules Mate links and summarises — we don't republish full statutory text.