Consumer law (ACL) in Victoria
Australian Consumer Law obligations covering consumer guarantees, unfair contract terms, product safety and recalls, misleading conduct, and pricing practices.
0
Vic-specific obligations
7
Federal obligations
Federal
Button + coin battery safety standard (mandatory)
Suppliers of products containing button + coin batteries must meet 2022 mandatory standard.
Comply with mandatory product safety standards + bans (ACL)
Schedule 2 ACL — suppliers must comply with mandatory product safety standards + permanent bans.
Notify ACCC of a voluntary recall within 2 days
Suppliers must notify the ACCC within 2 days of initiating a voluntary consumer product recall.
Avoid unfair contract terms in standard form consumer & small business contracts
From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).
Country of Origin Labelling for food (CoOL Information Standard)
Food sold in Australia must carry country-of-origin labelling per the 2016 Information Standard.
Honour consumer guarantees under the Australian Consumer Law
Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.
Loyalty programs must comply with ACL transparency + UCT
Loyalty program T&Cs governed by ACL — UCT regime + misleading conduct.