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Notify ACCC of a voluntary recall within 2 days

Suppliers must notify the ACCC within 2 days of initiating a voluntary consumer product recall.

highcurrentevent driven

Who must comply

Suppliers of consumer goods or product-related services.

What triggers it

Initiating a voluntary recall.

When due

Within 2 days of recall.

Evidence required

Recall notification, communications plan, return/refund records.

Max penalty

Civil penalty up to $16,500 (body corporate) or $3,300 (individual) per contravention for failing to give the Minister notice within 2 days (ACL s 128(2), s 224(3) item 13)

Who must comply with this? The applicability test by industry, business structure and size.

Summary

Section 128 of the ACL requires a supplier of consumer goods to notify the responsible Minister within 2 days of voluntarily recalling consumer goods. The ACCC operates Product Safety Australia for recall notifications.

Enforced by

Source legislation

Industries

Topics

consumer-lawproduct-safetyrecall

Related

Frequently asked questions

Who must comply with ACCC of a voluntary recall within 2 days?
Suppliers of consumer goods or product-related services.
What triggers ACCC of a voluntary recall within 2 days?
Initiating a voluntary recall.
When is ACCC of a voluntary recall within 2 days due?
Within 2 days of recall.
What is the maximum penalty for ACCC of a voluntary recall within 2 days?
Civil penalty up to $16,500 (body corporate) or $3,300 (individual) per contravention for failing to give the Minister notice within 2 days (ACL s 128(2), s 224(3) item 13)
What evidence is required for ACCC of a voluntary recall within 2 days?
Recall notification, communications plan, return/refund records.

Source: https://www.productsafety.gov.au/recalls. Rules Mate is not a law firm. Always verify against the live regulator source before acting.