ACCC

Suppliers of products containing button + coin batteries must meet 2022 mandatory standard.

Schedule 2 ACL — suppliers must comply with mandatory product safety standards + permanent bans.

Major supermarkets bound by mandatory Code with civil penalties from April 2025.

Mandatory Code regulating franchise sale, disclosure, dispute resolution.

CDR Action Initiation lets accredited recipients initiate payments + actions on consumer behalf.

From 1 January 2026, mandatory merger notification regime kicks in.

From November 2023, unfair contract terms carry pecuniary penalties — up to $50M per term.

Energy retailers + distributors must share data via CDR.

Banking data holders must share consumer data with accredited recipients on consumer consent.

From 25 February 2026, allergen labelling must use plain English and a standardised format.

Banking, energy and (soon) non-bank lending data sharing — accredited participants must comply with privacy safeguards.

Food sold in Australia must carry country-of-origin labelling per the 2016 Information Standard.

Mandatory Code governing milk supply agreements between dairy farmers + processors.

Use of 'organic' on food labels requires certification by an accredited certifier under NASAA / ACO.

Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.

Paid content must be clearly disclosed as advertising — #ad #spon are not enough on their own.

Suppliers must notify the ACCC within 2 days of initiating a voluntary consumer product recall.

Self-regulatory advertising standards enforced by Ad Standards (formerly ASB).

Loyalty program T&Cs governed by ACL — UCT regime + misleading conduct.

ACCC investigation into CBA ESG marketing in financial products.

ACCC commenced enforcement under the now-mandatory F+G Code from April 2025; significant civil penalty regime.

ACCC + OAIC CDR enforcement progressed in 2024-2025 — first civil penalty proceedings + significant infringement notices.

Ongoing ACCC supermarket-style pricing claim investigations extended to large retailers.

ACCC supermarkets inquiry (Coles + Woolworths) launched Jan 2024; final report Feb 2025. Found significant market power but limited per se misuse; recommended unit pricing reforms + supplier protections.

ACCC year-long inquiry into supermarket competition + pricing transparency, with 20 recommendations.

ACCC alleges aspects of REA agent commission + product disclosure on realestate.com.au were misleading.

Periodic ACCC + OAIC compliance reviews of CDR Banking data holders + accredited recipients.

ACCC investigation into Bunnings' 'lowest prices are just the beginning' representations — comparative pricing claims and price-matching policy applicability.

ACCC alleges both supermarkets engaged in misleading conduct by raising prices then lowering them to appear as 'Down Down' or 'Prices Dropped' specials.

ACCC reviewed Coca-Cola product claims + sugar-tax advertising.

ACCC airline market monitoring + Sydney slot reform recommendations; Bonza failure analysed.

Telstra admitted unconscionable in-store sales conduct affecting Indigenous customers in remote NT + WA stores from 2016-2018.

ACCC opposed ANZ's $4.9B acquisition of Suncorp Bank on competition grounds. Competition Tribunal overturned ACCC; Treasurer ultimately approved.

ACCC alleges Meta published scam advertisements impersonating Australian public figures despite being notified, and didn't take adequate steps to detect or remove them.

ASICS Oceania misled consumers about their rights to refunds/replacements under consumer guarantees.

Federal Court hearing of greenwashing claims around 'Go Neutral' carbon offset product — whether offsets actually delivered the climate benefit advertised.

Qantas continued to sell tickets on more than 8,000 flights it had already cancelled and failed to promptly inform customers of more than 10,000 flight cancellations.

ACCC alleged Qantas sold tickets for cancelled flights ('ghost flights') + delayed advising 86,000+ customers.

IAG made misleading representations that NRMA Insurance loyalty discounts would apply, when discount calculations in fact eroded over time.

Class action by AU taxi + hire car operators alleging unlawful entry into Australian market.

Woolworths' acquisition of PetStock raised ACCC concerns about supply-chain effects in pet care; required divestiture of 41 stores and 25 vet clinics.

Mercedes failed to communicate to consumers the seriousness of recalled Takata airbag inflators and made misleading representations about the urgency of replacement.

ACCC monitored 3M+ Takata airbag recalls across Australian vehicles, with completion rates reported quarterly.

Domain published property listings ACCC alleged were misleading in respect of pricing + property attributes.