Guidance
Reducing scam calls + SMS code (C661)
Industry code for carriers to detect, block + report scam calls.
In plain English
This guidance outlines an industry code to help carriers identify, block, and report scam calls and SMS messages.
The ACMA’s guidance applies to telecommunications carriers. It details a code for detecting, blocking, and reporting scam calls and SMS. The code aims to protect consumers from scams. It is part of the ACMA’s Scams Action Taskforce.
Why it matters
Scam calls and SMS are a growing problem. This code helps telecommunications companies take action. It can reduce the risk of your business or customers falling victim to scams.
AI-assisted summary, grounded in the source link below. Generated 2026-05-23 via gemma3:12b.
Issuing regulator
ACMA →Topics
Source: https://acma.gov.au/scams-action. Rules Mate indexes + summarises; always verify against the regulator's live publication.