Hotels, pubs & licensed venues compliance in Queensland

Hold valid liquor licence (state liquor licensing)

Liquor sale / supply requires state-issued licence; multiple categories.

RSA + RCG mandatory training (liquor + gaming)

Staff serving alcohol or in gaming venues need RSA / RCG certificates.

Honour consumer guarantees under the Australian Consumer Law

Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.

Avoid unfair contract terms in standard form consumer & small business contracts

From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).

Appoint a certified Food Safety Supervisor (FSS)

Food businesses serving ready-to-eat food must have a trained FSS reasonably available.

Implement Food Safety Management Tool (Standard 3.2.2A)

Category 1 food businesses must use a Food Safety Management Tool to verify critical controls.