Compliance for Hotels, pubs & licensed venues
Licensed hospitality venues subject to liquor licensing, food safety, and hospitality awards.
Published obligations that apply to hotels, pubs & licensed venues (7)
- criticalCWLTHHold valid liquor licence (state liquor licensing)
Liquor sale / supply requires state-issued licence; multiple categories.
- highCWLTHHonour consumer guarantees under the Australian Consumer Law
Goods and services supplied to consumers come with automatic statutory guarantees that cannot be excluded.
- highCWLTHAppoint a certified Food Safety Supervisor (FSS)
Food businesses serving ready-to-eat food must have a trained FSS reasonably available.
- highCWLTHAvoid unfair contract terms in standard form consumer & small business contracts
From November 2023, unfair contract terms carry pecuniary penalties — up to $100M per term (from 28 March 2026).
- highCWLTHImplement Food Safety Management Tool (Standard 3.2.2A)
Category 1 food businesses must use a Food Safety Management Tool to verify critical controls.
- highCWLTHRSA + RCG mandatory training (liquor + gaming)
Staff serving alcohol or in gaming venues need RSA / RCG certificates.
- highACTRegister for ACT portable long service leave (hospitality / beauty)
ACT extends portable LSL to cafés, restaurants, accommodation, hair and beauty from 1 January 2027 (deferred from 1 July 2026).