Comply with Basic Online Safety Expectations + industry codes
Social media services, app distribution services, and other captured providers must meet the BOSE and industry codes.
Who must comply
Social media services, electronic services, designated internet services, internet carriage services, app distribution services, equipment manufacturers, hosting services, search engine services.
What triggers it
Providing a captured service to Australian end-users.
When due
Ongoing; specific reporting periods per BOSE notices.
Evidence required
BOSE reports, code/standard compliance documentation, transparency reports.
Max penalty
Civil penalties up to ~$7M per BOSE non-reporting; infringement notices
Summary
The Online Safety Act 2021 (and the BOSE Determination) sets out Basic Online Safety Expectations covering safe use by Australian end-users, minimising harmful material, transparency, and complaints handling. Phase 1 and Phase 2 industry codes (and standards where codes failed) impose binding duties across eight industry sections.
Enforced by
Source legislation
Industries
Topics
Source: https://esafety.gov.au/industry/basic-online-safety-expectations. Rules Mate is not a law firm. Always verify against the live regulator source before acting.