Do aged care providers need to comply with Aged Care Code of Conduct?
A computed answer from the Rules Mate applicability engine, with the exact condition, the outcome for every structure and size, and the primary source.
Short answer: Yes
Yes. This obligation applies to aged care providers whatever their structure or size. The deciding fact: Aged care provider.
The obligation in brief
Comply with Aged Care Code of Conduct. The Aged Care Code of Conduct (in force since 1 December 2022, continued under the 2024 Act) applies to all approved providers + their aged care workers + governing persons. Sets behavioural expectations + grounds for compliance action including banning orders.
Trigger: Working in or governing aged care.
Why aged care providers get a different answer
Rules Mate runs its applicability engine across 9 business structures and 6 size bands for each of the 35 industries it maps. For 34 of those industries the answer for "Comply with Aged Care Code of Conduct" is no. Aged care providers is one of the 1 where the answer is different: yes.
The deciding fact for aged care providers: Aged care provider.
About the industry: Residential and home-care providers under the new Aged Care Act 2024 (in force 1 November 2025).
Compare a professional services (general) business with 6–19 employees structured as a Pty Ltd company: the obligation does not apply (Requires approved aged care provider status).
Answer by business structure and size
Each cell is the engine's outcome for a business in aged care providers with that structure and size, assuming it sells to consumers and small businesses and holds customer contact details. "Check" means the obligation turns on a fact the industry does not settle.
| Structure | No employees | 1–5 employees | 6–19 employees | 20–99 employees | 100–499 employees | 500+ employees |
|---|---|---|---|---|---|---|
| Sole trader | Yes | Yes | Yes | Yes | Yes | Yes |
| Partnership | Yes | Yes | Yes | Yes | Yes | Yes |
| Trust | Yes | Yes | Yes | Yes | Yes | Yes |
| Pty Ltd company | Yes | Yes | Yes | Yes | Yes | Yes |
| Public company | Yes | Yes | Yes | Yes | Yes | Yes |
| Not-for-profit (unregistered) | Yes | Yes | Yes | Yes | Yes | Yes |
| Registered charity | Yes | Yes | Yes | Yes | Yes | Yes |
| Super fund | Yes | Yes | Yes | Yes | Yes | Yes |
| Foreign company | Yes | Yes | Yes | Yes | Yes | Yes |
What the obligation requires
- When due
- Continuous.
- Evidence to keep
- Workforce attestation, training records, banning order register checks.
- Maximum penalty
- Civil penalties for serious breaches + banning orders against individuals
- Regulator
- ACQSC
- Jurisdiction
- Commonwealth (national)
Other obligations where aged care providers differ from the norm
- AN-ACC funding classification compliance (residential): Only if
- Comply with Aged Care Quality Standards (Aged Care Act 2024): Yes
- Comply with restrictive practices rules + behaviour support plans: Only if
- Comply with Serious Incident Response Scheme (aged care): Yes
- Key personnel obligations under Aged Care Act 2024: Yes
- Registered nurse on duty 24/7 in residential aged care: Only if
- All 19 answers for aged care providers
Questions
- Do aged care providers need to comply with Aged Care Code of Conduct?
- Yes. This obligation applies to aged care providers whatever their structure or size. The deciding fact: Aged care provider.
- Is the answer the same for every industry?
- No. For 34 of the 35 industries Rules Mate maps, the answer is no. Aged care providers is one of 1 industries with a different answer.
Related
Sources
Computed by the Rules Mate applicability engine from the published obligation corpus; facts last checked 3 October 2026. Rules Mate is not a law firm and this is general information, not legal advice. Confirm your position with the regulator source or a qualified adviser before acting.