Comply with Aged Care Code of Conduct
All providers + workers must comply with the federal Aged Care Code of Conduct.
Who must comply
Approved aged care providers + workers + governing persons.
What triggers it
Working in or governing aged care.
When due
Continuous.
Evidence required
Workforce attestation, training records, banning order register checks.
Max penalty
Civil penalties for serious breaches + banning orders against individuals
Who must comply with this? The applicability test by industry, business structure and size.
Summary
The Aged Care Code of Conduct (in force since 1 December 2022, continued under the 2024 Act) applies to all approved providers + their aged care workers + governing persons. Sets behavioural expectations + grounds for compliance action including banning orders.
Enforced by
Source legislation
Industries
Topics
Related
- CWLTHComply with Aged Care Quality Standards (Aged Care Act 2024)From 1 November 2025, providers must comply with the strengthened Aged Care Quality Standards.
- CWLTHComply with Serious Incident Response Scheme (aged care)Registered aged care providers must maintain an incident management system and notify Priority 1 reportable incidents within 24 hours and Priority 2 within 30 days.
- CWLTHRegistered nurse on duty 24/7 in residential aged careResidential aged care providers must have a registered nurse on duty 24 hours a day.
- CWLTHAN-ACC funding classification compliance (residential)Residential aged care funding driven by AN-ACC classification of each resident.
- CWLTHComply with restrictive practices rules + behaviour support plansUse of restrictive practices in aged care must be a last resort and meet strict conditions.
- CWLTHKey personnel obligations under Aged Care Act 2024Aged care key personnel — board + senior — owe statutory duties + face personal sanctions.
Frequently asked questions
- Who must comply with Aged Care Code of Conduct?
- Approved aged care providers + workers + governing persons.
- What triggers Aged Care Code of Conduct?
- Working in or governing aged care.
- When is Aged Care Code of Conduct due?
- Continuous.
- What is the maximum penalty for Aged Care Code of Conduct?
- Civil penalties for serious breaches + banning orders against individuals
- What evidence is required for Aged Care Code of Conduct?
- Workforce attestation, training records, banning order register checks.
Source: https://www.agedcarequality.gov.au/providers. Rules Mate is not a law firm. Always verify against the live regulator source before acting.