Do credit licensees and mortgage brokers need to comply with NCCP responsible lending obligations?
A computed answer from the Rules Mate applicability engine, with the exact condition, the outcome for every structure and size, and the primary source.
Short answer: Yes
Yes. This obligation applies to credit licensees and mortgage brokers whatever their structure or size. The deciding fact: Credit licensee industry · Sells to consumers.
The obligation in brief
Comply with NCCP responsible lending obligations. Chapter 3 of the NCCP Act requires credit licensees to make reasonable enquiries and verification about the consumer's financial situation and objectives, and to assess whether the credit contract would be unsuitable. ASIC's RG 209 provides guidance.
Trigger: Providing credit assistance or entering a consumer credit contract.
Why credit licensees & mortgage brokers get a different answer
Rules Mate runs its applicability engine across 9 business structures and 6 size bands for each of the 35 industries it maps. For 33 of those industries the answer for "Comply with NCCP responsible lending obligations" is no. Credit licensees & mortgage brokers is one of the 2 where the answer is different: yes.
The deciding fact for credit licensees and mortgage brokers: Credit licensee industry · Sells to consumers.
About the industry: ACL holders and mortgage brokers under the NCCP Act.
Compare a professional services (general) business with 6–19 employees structured as a Pty Ltd company: the obligation does not apply (Requires an ACL or credit activity and consumer customers).
Answer by business structure and size
Each cell is the engine's outcome for a business in credit licensees & mortgage brokers with that structure and size, assuming it sells to consumers and small businesses and holds customer contact details. "Check" means the obligation turns on a fact the industry does not settle.
| Structure | No employees | 1–5 employees | 6–19 employees | 20–99 employees | 100–499 employees | 500+ employees |
|---|---|---|---|---|---|---|
| Sole trader | Yes | Yes | Yes | Yes | Yes | Yes |
| Partnership | Yes | Yes | Yes | Yes | Yes | Yes |
| Trust | Yes | Yes | Yes | Yes | Yes | Yes |
| Pty Ltd company | Yes | Yes | Yes | Yes | Yes | Yes |
| Public company | Yes | Yes | Yes | Yes | Yes | Yes |
| Not-for-profit (unregistered) | Yes | Yes | Yes | Yes | Yes | Yes |
| Registered charity | Yes | Yes | Yes | Yes | Yes | Yes |
| Super fund | Yes | Yes | Yes | Yes | Yes | Yes |
| Foreign company | Yes | Yes | Yes | Yes | Yes | Yes |
What the obligation requires
- When due
- Before entering or recommending the contract.
- Evidence to keep
- Pre-contractual assessment, supporting documents, file notes.
- Maximum penalty
- Civil penalties up to $18.2M / 3× benefit / 10% turnover; consumer remedies
- Regulator
- ASIC
- Jurisdiction
- Commonwealth (national)
Other obligations where credit licensees & mortgage brokers differ from the norm
- Consumer Credit Hardship Notice (NCC ss 72-73): Yes
- Mortgage broker best interests duty: Only if
- Small Amount Credit Contract + Consumer Lease caps (post-SACC reforms): Only if
- Display comparison rate on credit product advertising: Yes
- Pre-2025 ban on unsolicited credit limit increase invitations: Only if
- Respond to hardship notices within statutory timeframe: Yes
- All 11 answers for credit licensees & mortgage brokers
Other industries with a non-default answer
Questions
- Do credit licensees and mortgage brokers need to comply with NCCP responsible lending obligations?
- Yes. This obligation applies to credit licensees and mortgage brokers whatever their structure or size. The deciding fact: Credit licensee industry · Sells to consumers.
- Is the answer the same for every industry?
- No. For 33 of the 35 industries Rules Mate maps, the answer is no. Credit licensees & mortgage brokers is one of 2 industries with a different answer.
Related
Sources
Computed by the Rules Mate applicability engine from the published obligation corpus; facts last checked 3 October 2026. Rules Mate is not a law firm and this is general information, not legal advice. Confirm your position with the regulator source or a qualified adviser before acting.