Comply with state Responsible Gambling Codes of Practice
Licensed gambling operators must implement responsible gambling controls including self-exclusion, intervention and staff training.
Who must comply
Licensed gambling operators.
What triggers it
Holding a gambling licence.
When due
Continuous; integration with BetStop ongoing.
Evidence required
RG Plan, training records, intervention logs, BetStop integration evidence.
Max penalty
Licence conditions, suspension, cancellation; state penalty units
Summary
Each state has a Responsible Gambling Code of Practice (e.g. VIC RG Code, NSW RG Code) attached to gambling licences. Common requirements: trained staff, customer interaction protocols, self-exclusion register, advertising restrictions, problem gambling support information, and BetStop national self-exclusion register integration.
Enforced by
Industries
Topics
Source: https://acma.gov.au/online-gambling-rules-australia. Rules Mate is not a law firm. Always verify against the live regulator source before acting.