AER
Australian Energy Regulator
National energy market regulator — electricity + gas networks, retail authorisations, wholesale markets.
2
Obligations enforced
2
Enforcement actions tracked
4
Scope topics
Obligations enforced by AER (2)
- criticalCWLTHHold AER authorisation as energy retailer
Selling electricity or gas to small customers requires AER retailer authorisation.
- highCWLTHRegister with AEMO for National Electricity Market participation
Generators + retailers + market participants must register with AEMO and meet NER obligations.
Recent AER enforcement
- registration action2024AER retail authorisation actions 2024
AER actions against energy retailers — billing failures, hardship program compliance, BCS reform.
- civil penalty2024AER v EnergyAustralia (retail compliance)
EnergyAustralia admitted breaches of National Energy Retail Rules around hardship handling + disconnection.
Scope topics
energyelectricitygasconsumer-protection
Parent legislation
Source: regulator's own website. Rules Mate links and summarises — we don't republish full statutory text.