E-commerce & online retail compliance obligations in New South Wales: 500+ employees, turnover $1B+
Computed by the Rules Mate applicability engine for a Pty Ltd company with 500+ employees, turnover $1B+, in e-commerce & online retail, operating in New South Wales and selling to consumers and small businesses.
Short answer: 67 obligations
67 obligations apply (20 critical) across 30 regulators, plus 18 to check. Risk rating: medium. No licensed regime, but you employ staff (WHS, Fair Work, super and payroll duties); you are an APP entity under the Privacy Act; 20 critical obligations apply.
Turnover $1B+ instead of $100M–$1B: what changes
Compared with a Pty Ltd company with 500+ employees, turnover $100M–$1B in New South Wales, 2 obligations apply that did not.
New South Wales law that applies
5 New South Wales obligations apply on these facts:
| Obligation | Why it applies |
|---|---|
| PCBU primary duty of care (NSW WHS Act s 19) | Every business is a PCBU — the primary duty of care applies whether or not you employ anyone · NSW law |
| Notify SafeWork NSW of notifiable WHS incidents | Every PCBU must notify the regulator of notifiable incidents (death, serious injury, dangerous incident) · NSW law |
| Pay NSW payroll tax when threshold met | 500+ employees — wages far exceed the NSW payroll tax threshold of $1.2M |
| Pay long service leave under the LSL Act 1955 (NSW) | You have employees (500+) · NSW law |
| Comply with Workplace Surveillance Act 2005 (NSW) | You have employees (500+) · NSW law |
Payroll tax in New South Wales (FY2026-27)
NSW: 5.45% on Australian wages above the $1.2 million tax-free threshold (FY2026-27). On these facts it applies: 500+ employees — wages far exceed the NSW payroll tax threshold of $1.2M.
- How the threshold works
- Flat tax-free threshold, apportioned by the share of Australian wages paid in NSW and by days employed; only one group member claims it.
- Returns
- Monthly by the 7th of the following month; annual reconciliation by 28 July
- Administered by
- Revenue NSW
New South Wales regulators
Where the obligations sit
| Area | Obligations |
|---|---|
| Privacy | 9 |
| Tax | 8 |
| Workplace | 8 |
| Climate | 6 |
| Directors | 4 |
| Whs | 4 |
| Consumer law | 4 |
| Super | 2 |
| Migration | 2 |
| Corporations | 2 |
Critical obligations on this profile
- Notifiable Data Breach (NDB) scheme (Annual turnover over $3M — an APP entity under the Privacy Act (s 6D))
- Apply for a Director Identification Number (Director ID) (Incorporated company (Corporations Act))
- Comply with directors' general law and statutory duties (Incorporated company (Corporations Act))
- Prevent insolvent trading (s 588G) (Incorporated company (Corporations Act))
- Pay superannuation on every payday (Payday Super) (You have employees (500+))
- Pay employees in accordance with the applicable modern award (You have employees (500+))
- Manage psychosocial hazards at work (You have employees (500+))
- Take reasonable and proportionate measures to prevent sex discrimination, sexual (You have employees (500+))
Check whether these apply
- Button + coin battery safety standard (mandatory): only if you supply products containing button or coin batteries
- Lodge an FBT return and pay FBT by 21 May: only if you provide fringe benefits (cars, entertainment, loans) to employees
- Wash outbound marketing lists against the Do Not Call Register: only if you make outbound telemarketing calls
- Comply with self-assessed clearance + Integrated Cargo System (ICS): only if you import goods into Australia
- Comply with anti-dumping + countervailing duties: only if you import goods into Australia
- Influencer + ad disclosure under ACL + AANA Code: only if you advertise to consumers or engage influencers
- Customs Act 1901 — import declarations + duties: only if you import goods into Australia
- PCBU primary duty of care — Comcare scheme (WHS Act 2011 (Cth) s 19): only if you are a Comcare self-insured licensee or a Commonwealth entity (Comcare scheme)
Questions
- How many compliance obligations apply to e-commerce and online retail businesses in New South Wales with 500+ employees, turnover $1B+?
- 67 obligations apply (20 critical) across 30 regulators, plus 18 to check. Risk rating: medium. No licensed regime, but you employ staff (WHS, Fair Work, super and payroll duties); you are an APP entity under the Privacy Act; 20 critical obligations apply.
- Which New South Wales laws apply?
- PCBU primary duty of care (NSW WHS Act s 19), Notify SafeWork NSW of notifiable WHS incidents, Pay NSW payroll tax when threshold met, Pay long service leave under the LSL Act 1955 (NSW) and Comply with Workplace Surveillance Act 2005 (NSW)
Related
- E-commerce & online retail compliance in New South Wales
- E-commerce & online retail: all obligations
- Compliance obligations by industry, state and size
- E-commerce & online retail in NSW: sole trader
- E-commerce & online retail in NSW: sole trader with employees
- E-commerce & online retail in NSW: partnership
- E-commerce & online retail in NSW: trading trust
- E-commerce & online retail in NSW: no employees
- E-commerce & online retail in NSW: 1–5 employees
- E-commerce & online retail in NSW: 20–99 employees
- E-commerce & online retail in NSW: 100–499 employees
- E-commerce & online retail in NSW: 20–99 employees, turnover $1M–$3M
- E-commerce & online retail in NSW: 6–19 employees, turnover $3M–$10M
- E-commerce & online retail in NSW: 100–499 employees, turnover $100M–$1B
- E-commerce & online retail in Victoria: 500+ employees, turnover $1B+
- E-commerce & online retail in Queensland: 500+ employees, turnover $1B+
- E-commerce & online retail in Western Australia: 500+ employees, turnover $1B+
- E-commerce & online retail in South Australia: 500+ employees, turnover $1B+
- E-commerce & online retail in Tasmania: 500+ employees, turnover $1B+
- E-commerce & online retail in Northern Territory: 500+ employees, turnover $1B+
- E-commerce & online retail in Australian Capital Territory: 500+ employees, turnover $1B+
- Comply with mandatory product safety standards + bans (ACL): does it apply to e-commerce & online retail?
- Button + coin battery safety standard (mandatory): does it apply to e-commerce & online retail?
- Notify ACCC of a voluntary recall within 2 days: does it apply to e-commerce & online retail?
- Loyalty programs must comply with ACL transparency + UCT: does it apply to e-commerce & online retail?
Sources
- Revenue NSW: payroll tax thresholds and rates
- PCBU primary duty of care (NSW WHS Act s 19)
- Notify SafeWork NSW of notifiable WHS incidents
- Pay long service leave under the LSL Act 1955 (NSW)
- Comply with Workplace Surveillance Act 2005 (NSW)
- Notifiable Data Breach (NDB) scheme
- Apply for a Director Identification Number (Director ID)
- Comply with directors' general law and statutory duties
Computed by the Rules Mate applicability engine from the published obligation corpus; facts last checked 3 October 2026. Rules Mate is not a law firm and this is general information, not legal advice. Confirm your position with the regulator source or a qualified adviser before acting.